Q & A
What is your turnaround time for orders and delivery?
I do my best to get your order out to you asap, however it can get quite busy so please allow 10 working days for your orders to be made. If you need your items quicker than out turnaround times there is an option to purchase a Rush My order This will allow orders to be made within 3 business days. Please read the listing before purchase. Once you receive your receipt of shipping confirmation, this means your order is all done, packed up and ready to go. Please allow up to 10 business days for your item to arrive in Australia. I live in Mandurah, Western Australia so postage can at times be slower.
When ordering pantry labels is Plain Flour one label or two?
When placing an order for labels single labels are sold as "plain flour" or "self raising flour". If you want to purchase for example "wholemeal self raising flour" please select 2 labels.
Can you make labels to fit different containers?
Our labels have the measurements in each listing. If you require them to be made smaller or are unsure of the measurements please leave the measurements of the smallest container height and width in the list of labels section and I will make them to fit.
I forgot to order something how do I add to my order?
Provided your order hasn't been fulfilled and has only been placed in the last few days you can use the code ADDTOMYORDER at checkout which will remove the shipping rate. If you have already received the dispatch email you will need to order again.
Do we email a list of what we want or put it on the website?
Lists left on the website will speed up the process of your order. There is a section in the listing where you can leave a list of labels. Please write your list without commas as normal. For example - Self Raising Flour Plain Flour Sugar Caster Sugar. If you would prefer to email it over you can email it to firstname.lastname@example.org If you email it over please leave a note in the list of labels section to say you will email over the list. Failure to leave lists or email them over can cause delays in the orders.
Are the labels dishwasher safe?
Our labels are waterproof. I recommend hand washing your products to ensure long life of your decal.
How do I order shampoo labels in a different font?
You can use the listing for Laundry and Cleaning Labels and select one of the fonts there if you prefer something different than our regular labels.
Afterpay is a digital service that makes it possible to buy something now and pay it off in fortnightly instalments. Unlike layby, you'll get the product right away, whether you're shopping online or in-store. And in the best of scenarios you'll pay nothing more.
How do I order additional labels to go with my tea canister labels eg. Milo, Green Tea?
Use the drop down box and select the single label option. Please leave notes for the additional labels you require.