By browsing and using this website, you are agreeing to comply with and be bound by these terms and conditions of use, which together with our privacy policy, govern Pretty Little Designs relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use this website.

Variation

The content of the pages of this website, including product details and pricing, is for your general information and use only. It is subject to change without notice.

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website, and any products, services or information available through this website, from the date of the publication of the revised terms and conditions on this website. It is your responsibility to check this page regularly to ensure you are familiar with the current version.

 

Refunds & Exchanges

When purchasing please choose carefully as we do not offer exchanges if you change your mind.

In the unlikely event that your product arrives faulty please email us at hello@prettylittledesigns.com.au within 10 business days and we will arrange a replacement or refund. Please ensure you email as soon as you receive your order with your full name, order number, description of the item and images of the damaged good. Once we assess the item we will refund the purchase price or provide a replacement.

In our homeware collection refunded orders are subject to a 20% restocking fee. Processing of your refund will occur within 5 business days of receiving the goods back and provided they are in the original condition and packaging or within 2 business days if goods have not been shipped.  Customers are responsible for postage costs to return to us. The items must be returned in brand new condition. A refund request must be done within 10 business days of receiving the delivery. 

Sales & Discounts 

Please note we are unable to add a sale discount code after an order has been placed through our website. Discount will be taken off at checkout only when eligible products are in cart and after using the code is entered. 

Code must be used for discount to apply. 


Limited Warranties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Limitations and Exclusions of Liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Licence to Use Website

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, content and product design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of this material in any form is prohibited other than in accordance with the following:

This website and its content and products is copyright of Made to Play Kids. All rights reserved. You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. Unauthorised use of this material or this website may give rise to a claim for damages and/or be a criminal offence.

External Links

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Law and Jurisdiction

Your use of this website and our products/services and any dispute arising out of such use is subject to the local laws of Pretty Little Designs

Mobile Terms of Services

Last updated: July 31, 2023

The Pretty Little Designs mobile message service (the "Service") is operated by Pretty Little Designs (“Pretty Little Designs”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pretty Little Designs’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pretty Little Designs through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pretty Little Designs. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PRELITDES or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pretty Little Designs mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PRELITDES or email prettylittledesigns@outlook.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.